FFC NL 2025 TALKS

How did you learn to ride a bicycle? I'll bet it wasn't from a book. The same goes for your team's technical skills. Only through deliberate practice can we optimise for learning tacit skills. In this talk, I'll reveal the pedagogy and framework we implemented at Booking.com to scale technical enablement and deliver flow and learning at scale through our Train the Trainer program. The talk presents a practical roadmap for enabling teams to become effective at learning how to learn. From assessing capability gaps and concept mapping to creating structured practice sessions and formative and summative assessments. You'll walk away with ideas and practical tips on how to optimise for learning at your own organisation.